Schedule

Hours of Operation:

Warehouse Facilities in NY and PA:

Monday to Friday, 9:00 AM to 5:00 PM (EST)

Warehouse Facilities in CA:

Monday to Friday, 9:00 AM to 5:00 PM (PST)

Headquarters Office Hours:

Monday to Thursday:

9:00 AM to 6:00 PM (EST)

Friday:

9:00 AM to 4:00 PM (EST)

Client Care Team:

For the fastest response, submit a ticket here: https://shtiks.ladesk.com/

Legal Holiday Schedule:

We will be closed on the following holidays:

Observance of Jewish Holidays:

Please note that we observe and are closed on certain serious Jewish holidays, which vary from year to year due to the lunar calendar. In case of closures during the regular workweek, we are fully prepared with a full staff on Sundays and night shifts before and after the holidays to ensure minimal SLA interruptions.

Closure Schedule 2024

New Year's Day

Monday, January 1

Passover 1: Monday, April 23

Passover 2: Tuesday, April 24

*Operating on Sunday, April 22, for D2C orders received till 5:00 PM (EST).

Passover 7: Monday, April 29

Passover 8: Tuesday, April 30

*Operating on Sunday, April 28, for D2C orders received till 5:00 PM (EST).

Memorial Day

Monday, May 27

Shavuot 1: Wednesday, June 12

Shavuot 2: Thursday, June 13

*Orders will be shipped onTuesday including all D2C orders received before 5:00 PM (EST).

Independence Day

Thursday, July 4

Labor Day

Monday, September 2

Rosh Hashana 1: Thursday, October 3

Rosh Hashana 2: Friday, October 4

*Orders will be shipped on Wednesday including all D2C orders received before 5:00 PM (EST). Operating on Sunday, October 6, for orders received on Thursday, Friday, and Saturday.

Sukkot 1: Thursday, October 17

Sukkot 2: Friday, October 18

*Orders will be shipped on Wednesday including all D2C orders received before 5:00 PM (EST). Operating on Sunday, October 20, for orders received on Thursday, Friday, and Saturday.

Atzeret: Thursday, October 24

Simchat Torah: Friday, October 25

*Orders will be shipped on Wednesday including all D2C orders received before 5:00 PM (EST). Operating on Sunday, October 27, for orders received on Thursday, Friday, and Saturday.

Thanksgiving Day

Thursday, November 28

Christmas Day

Wednesday, December 25

Holiday Schedule 2023

Following is our office and warehouse holiday schedule for 2023.

Please communicate with your Shtiks account manager or our customer service team should you have any questions. 

Passover
Thursday, April 6
Friday, April 7
Wednesday, April 12
Thursday, April 13
Shavuot
Friday, May 26
Independence Day
Tuesday, July 4
Yom Kippur
Monday, September 25
Thanksgiving Day
Thursday, November 23
Christmas Day
Monday, December 25

Holiday Schedule Sep & Oct 2022

Following is our office and warehouse holiday schedule for September and October of 2022.

Please communicate with your Shtiks account manager or our customer service team should you have any questions. 

Rosh Hashana
Sunday, September 25

Warehouses will be processing all weekend orders. Cutoff is Sunday at 7pm EST. 

Monday, September 26
Tuesday, September 27

Business will resume as usual on Wed, Sep 28.

Yom Kippur
Wednesday, October 5

Business will resume as usual on Thursday, Oct 6.

Sukkot
Sunday, October 9

Warehouses will be processing all weekend orders. Cutoff is Sunday at 7pm EST. 

Monday, October 10
Tuesday, October 11

Business will resume as usual on Wed, Oct 12.

Simchat Torah
Sunday, October 16

Warehouses will be processing all weekend orders. Cutoff is Sunday at 7pm EST. 

Monday, October 17
Tuesday, October 18

Business will resume as usual on Wed, Oct 19